Privacy Policy
1. Introduction
At Family First Care & Living Solutions LLC (“Family First,” “we,” “our,” or “the Agency”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us through our website (the “Site”).
By visiting or using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
Family First may collect the following types of information:
a. Personal Information You Voluntarily Provide:
Your name, email address, phone number, and any other information submitted through contact forms, service inquiries, or event registrations.
If you apply for employment, we may collect resume details or other professional information you provide.
b. Non-Personal and Technical Information:
Browser type, device type, operating system, and IP address.
Pages visited, links clicked, and time spent on our Site.
Information collected automatically through cookies or analytics tools to help us understand website performance and improve user experience.
3. How We Collect Information
We collect information in several ways:
Directly from you when you complete online forms, subscribe to newsletters, or communicate with us.
Automatically through cookies, log files, or similar technologies that track how visitors interact with the Site.
From third-party integrations such as analytics or hosting services that support our website’s functionality.
4. Why We Collect Information
We collect and use your information to:
Respond to your inquiries, service requests, or contact submissions.
Improve our website functionality, design, and user experience.
Communicate updates, news, or opportunities relevant to Family First’s mission and programs.
Maintain security and prevent unauthorized access or misuse of our Site.
Comply with legal or regulatory obligations.
We do not sell or rent personal information to third parties.
5. How We Use and Share Information
Family First uses collected information responsibly and only for legitimate business purposes.
We may share information:
With trusted service providers who assist us in operating the Site or managing communications (e.g., web hosting, analytics, or email services).
When required by law, subpoena, or government request.
To protect the rights, safety, and property of Family First, our clients, or others.
All third parties are expected to maintain the confidentiality and security of any information shared.
6. Data Protection and Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to maintain secure systems, no method of transmission over the internet is 100% secure. By using this Site, you acknowledge and accept this inherent risk.
If you believe your information has been compromised, please contact us immediately at the email listed below.
7. Your Rights and Choices
Depending on applicable laws, you may have the right to:
Request access to the personal information we hold about you.
Request correction or deletion of inaccurate or outdated information.
Opt out of receiving non-essential communications from us.
To exercise these rights, please contact us using the information provided in Section 11 below.
8. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance your browsing experience and gather usage data.
Cookies help us understand which pages are most useful, remember your preferences, and improve the overall website experience.
You can disable cookies through your browser settings, but doing so may limit certain Site functionalities.
9. Data Collection from Minors
Family First does not knowingly collect personal information from children under the age of 13.
If we become aware that we have inadvertently received information from a minor without parental consent, we will delete such information promptly.
Parents or guardians who believe their child has provided information may contact us to request deletion.
10. Links to Other Websites
This Site may contain links to external websites not operated or controlled by Family First.
We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.
11. Updates to This Policy
Family First reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Site after updates indicates your acceptance of the revised terms.
12. Contact Us
For questions, concerns, or to exercise your privacy rights, please submit our contact form.